Help Center

  💖 Zoyyle Help Center

Welcome to Zoyyle Help Center!

We’re here to make your experience smooth, safe, and enjoyable ❤️

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🔰 Getting Started

➤ How do I create a profile?

- Sign up using your email

- Add your name, age, and profile photos

- Complete your profile to get better matches

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➤ How does matching work?

- Browse profiles on the Home screen

- Like users you are interested in

- If both users like each other → 🎉 It’s a match!

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💬 Messaging & Chat

➤ How do I send a message?

- Open a user profile

- Tap on Chat

- Start conversation instantly

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➤ Why can’t I send messages?

- Make sure your internet is working

- Ensure your account is active

- Try restarting the app

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➤ What do message ticks mean?

- ✓ Sent

- ✓✓ Delivered

- ✓✓ (white) Seen

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👤 Account & Profile

➤ How do I edit my profile?

- Go to Settings → Edit Profile

- Update your details and photos

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➤ How do I delete my account?

- Go to Settings → Delete Account

- Confirm deletion

  ⚠️ This action is permanent

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➤ Can I recover my account?

No, once deleted, your data cannot be recovered.

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🔒 Privacy & Safety

➤ Is my data safe?

Yes! Your privacy is important to us.

We do not share your personal data with third parties.

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➤ How do I block a user?

- Go to user profile

- Tap Block User

- You will no longer see each other

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➤ How do I report a user?

If you find inappropriate behavior:

- Use the Report option

- Our team will review it quickly

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🔔 Notifications

➤ Why am I not receiving notifications?

- Check app notification settings

- Enable notifications in your phone settings

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🛠 Troubleshooting

➤ App not working properly?

Try these steps:

- Restart the app

- Check internet connection

- Update the app

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📞 Contact Support

Still need help? We’re here for you!

📧 Email: zoyyle.services@gmail.com

We usually respond within 24–48 hours.

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❤️ Thank You

Thank you for using Zoyyle app

We’re constantly improving to give you the best experience 💕

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